Originally Posted by
flyerCO
Immigration and Customs don't get days off for holidays. People travel on holidays, thus they still have to be there at the airport. If it was a location in an office building then you might have an issue, but airports are staffed everyday. Also for IAH don't you need to be flying that day to get access? If I remember the office for GE is inside security by the E Terminal United Club. I know when I signed up and picked an appointment at IAH, it was noted that you must be traveling to get access to it. It's why IAH always had better availibilty for booking since you could only get an appointment on a day you were traveling at IAH.
Thanks for the info on holidays. Makes sense, I just though the GE process was extra service so it might end up closed. There are actually two GE service areas at IAH. One is inside security but the original one is down in the international arrivals area where people meet passengers. (They have both listed in the drop-down for appointments.) It would be nice if they had one at Hobby too now that it is international.
FWIW
DLM