Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
IB has a pretty consistent Business Plus product (I've enjoyed the A330), IMO better f & b than AA, variable cabin service, generally poor ground support for all things.
AA has a very inconsistent product - 763, 757, A330, 777 "NGBC" with angled flat, 772 with better full flat but mostly somewhat shoddy Zodiac seats, one only with the B/E Aerospace Super Diamond seats, excellent 77W hard product (via LHR) and frequent aircraft substitutions; f & b not quite as good, very variable soft product from warm and friendly to dog pound attendant.
In my book, price matters.