Originally Posted by
newK2
I called in to redeem for travel on Alaska to Fresno, which is served by "Skywest operating as Alaska Airlines" using the regional jets. I was told be Avios call center that these flights were not eligble for Avios redemption. If my memory is not deceiving me I believe I have redeemed for these type of flights previously. I did one "hang up and call back" and had the same response.
Has anyone else had the same experience, or success in using Avios for Alaska Skywest routes?
thanks!
Did you confirm that the flights were actually available at the lowest level by checking alaskaair.com or aa.com? If the agents are not able to find availability they might just resort to "those flights aren't available with avios". Alaska skywest operated routes earn avios like regular AS flights and should be available the same as regular AS flights. I don't think anything has changed.