I have some TravelPro Crew 5? bags that are 10 years old. WN snapped off the handles (attached by cheapo plastic - clearly shoddy mfg) on 2 of them - local shop charged @$35 for repair. No hassle, ready within a week. Of course they all look pretty worn now but I don't need to impress the bellhops and baggage handlers. (Needless to say I wasn't impressed by the TravelPro "lifetime warranty" which didn't cover )

Anything that doesn't permit you to repair at a local shop (in my case actually 35-50 miles) is worthless. I'm not going to package up and pay 2-way shipping for a broken bag. If can't deliver a Costco or Nordstrom warranty (return any time for full refund, no questions asked) then I don't consider it a true warranty.