FlyerTalk Forums - View Single Post - Chase Auto Rental CDW; questions & experiences (2015-Oct 2024)
Old Sep 3, 2016 | 12:15 am
  #70  
whoknew89
 
Join Date: Oct 2013
Posts: 218
Rental Car Damaged while Parked CSP CDW

Current in Hawaii and had my car parked, by valet, and it was hit while parked overnight, either by one of the other valet drivers or other passengers as the self-parking lot is apparently attached.

The hotel valet staff had me fill an incident report and was told that their insurance/claim company would handle contacting National. However, the car is still able to be driven, the damage is a soft ball sized ding in the drivers side top finder.

My questions is:

Should I file a police report.
Should I call national and let them know before bringing the car back in.
Should I allow the hotels car valet company to handle the claim.
Should I go ahead and get the benefits center at Chase involved?


Thank you for all the help in advance!
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