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Old Sep 2, 2016 | 1:46 pm
  #26  
farbster
 
Join Date: Sep 2008
Location: BWI
Posts: 1,782
I'm not a Regent Expert, but I'll try to weigh in on this..

I think the attention to detail is pretty good. I am convinced that no ship is perfect. You can always come across someone new. They didn't properly set our table for breakfast, forgetting to put the table cloth down. That didn't get me upset, but we did notice.

The incidentals I think are pretty much non-existent. The excursions are included for the most part. I think you had to pay for some (more in next post), but for the regular ones we did it was all free.

Tipping isn't an issue. It's included.

Let me clarify. Nothing is free. Everything is just paid up front. So when they say the air is free, it's not really. You're paying for it in the cruise fare, but you can get a credit if you do your own. So not free, just included.

Drinks are included as well. Now if you order a really expensive bottle of wine, you'll be charged. But Kenny likes a nightcap and had them bring a bottle of Jack Daniels to the room. He just signed for it (to show that the delivery person didn't take it) and that was that. No charge or anything.

When we did the Haven, I think we still got a bill at dinner and they just zeroed it out. I think that's how they have to do it because some people have to pay for their alcohol or specialty restaurants. On Regent and even Silversea and Seabourn, you just walk away from the table when you're done. It's a little weird in that you don't sign anything and just leave when you're done.

I've not been on Oceania, but I know you pay for your booze and specialty restaurants.

The Regent Suite came with a butler, so I suppose that's very nice I just don't think I would spend that much money per day and not have my own boat/ship. I'd charter a yacht before I did that.

I think everyone is treated very nicely on a luxury cruise. I don't think that the crew differentiates between someone in X category suite and someone in Y.

Originally Posted by freecia
How is Regent with handling requests, attention to detail, and incidental charges? I have some pet peeves with NCL in those regards which has made me wary of booking with Regent and Oceania, or even NCL Haven.

In some ways, if the top suites are booked for space and to be "top dog" so the staff will provide better service, it makes me wonder how they treat everyone else.
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