<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JC25:
Unfortunately Air France personal is usually not friendly and
you MUST complain. This is NOT acceptable.
You can write :
Service Clients - JH HQ
BP 670
93103 MONTREUIL Cedex
FRANCE</font>
Thanks for this address. Can you tell me if you've received a response (written or by phone) from them, and in what delays?