FlyerTalk Forums - View Single Post - Damaged Luggage - Customer Service not even responding
Old Sep 2, 2016 | 1:48 am
  #7  
fsharp
10 Years on Site
 
Join Date: Mar 2012
Location: Dubai
Programs: Etihad Guest Gold
Posts: 40
Originally Posted by pogonation
Sounds like simple laziness to me. EY needs to set an example by firing staff who act like this
Agreed! It is now three days since we landed in AUH with our damaged stroller and still no PIR, no reply from Etihad Baggage Claims. I still can't get through to their baggage department when I call.

How am I supposed to claim with our travel insurance?

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