FlyerTalk Forums - View Single Post - FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)
Old Sep 1, 2016 | 4:36 pm
  #1  
SeeBuyFly
30 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Dec 2004
Posts: 5,814
FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

[deleted..already answered]


================= MODERATOR NOTE====================

Skipping an intermediate or end segment is referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, “skiplagging” is another commonly used term. Doing so invalidates the contract you have with AA regarding your ticket. AA will generally cancel the remaining segments, and if it is dropping the last segment to save money on a more expensive ticket to the intermediate destination, it is called the "Hidden City" ticket.

The entire Conditions of Carriage, the contract that governs your ticket (in additon to the Detailed Fare Rules attached to your fare class and readable prior to purchase), are here: CONDITIONS OF CARRIAGE.

The specific language regarding Hidden City and Point Beyond Ticketing is in the graphic below.

Sample letter from American Airlines on Hidden City Ticketing:


Dear ,

Let me take the opportunity to clarify American Airlines position on hidden city or point beyond ticketing. Purchasing a ticket to a point beyond the actual destination and getting off the aircraft at the connecting point is unethical. It is tantamount to switching price tags to obtain a lower price on goods sold at department stores. Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.

Because we compete with other airlines with different route structures, we sometimes find it necessary to give a traveler who is traveling beyond a connecting point a better price than travelers who are just traveling to the connecting point. For example, a passenger who is traveling to Austin, Texas from Los Angeles can go on one airline via Phoenix for a price that is lower than the cost of traveling on American between Los Angeles and Dallas. If we want to offer the same price to Austin as the other airline, but the only way we can get travelers there is via Dallas, we find ourselves charging the Austin passengers less than the Dallas passengers.

Although the issuance and usage of hidden city tickets is not illegal in the sense that one could be fined or sent to jail by the government, it is unethical and a breach of a passengers (sic) contract with AA. Both tariff rule 100AA and American's Condition of Carriage, which are incorporated into every ticket sold by American as part of our agreement to carry the passenger named on the ticket, bar hidden city ticketing. In addition, it violates the agencies' contract to act as an agent for American Airlines.

If American Airlines continues to lose revenue as a result of hidden city transactions, the fares we charge must inevitably rise.

Sincerely,
American Airlines may intervene in ticketing prohibited by the AA Conditions of Carriage


Ticket validity link to these Conditions of Carriage

Tickets are valid for travel only when used with all terms and conditions of sale.

Your ticket is valid only when:

Travel is to/from the cities on your ticket and in your trip record
You meet all the fare requirements

Fare requirements, like dates, special purpose or status, may include:

  • Dates of stay (a Saturday night, weekend, etc.)
  • Military status (to qualify for a military fare)
  • Official government business (to qualify for a government fare)
  • Attendance at an event (to qualify for a meeting or convention fare)

Your ticket is not valid when:
  • You don't meet the dates of stay, purpose or status requirements for the fare
  • We find that the ticket was bought using an exploitative practice

Exploiting fare rules

Reservations made to exploit or circumvent fare and ticket rules are strictly prohibited.

Examples include (but are not limited to):

  • Purchase a ticket without intending to fly all flights to gain lower fares (hidden cities)
  • Buy a ticket without intent to travel, including to gain access to our airport lounges or other facilities
  • Combine 2 or more roundtrip excursion fares end-to-end to circumvent minimum stay requirements (back-to-back ticketing)
  • Book a ticket in someone's name without the person's consent (which is illegal)
  • Hold reservations for reasons including securing upgrades, blocking seats or obtaining lower fares

If we find evidence that you or your agent are using an exploitive practice, we reserve the right to:

  • Cancel any unused part of the ticket
  • Refuse to let the passenger fly and check bags
  • Not refund an otherwise refundable ticket
  • Charge you for what the ticket would have cost if you hadn't booked it fraudulently.

Fare errors

If we sell a fare in error, we have the right to cancel the ticket. This includes fare errors, computer errors and third party errors (human or computer). We make every effort to prevent, detect and correct errors as soon as possible.

When we issue a mistaken fare, we'll void the ticket, give a full refund and notify you within:

  • 72 hours after we learn of the mistaken fare
  • At least 24 hours before departure if you bought the ticket less than 72 hours before departure

Attached Images  

Last edited by JDiver; Jun 17, 2019 at 9:11 am Reason: Add moderator note and graphic
SeeBuyFly is online now