Originally Posted by
mctrees02
I was flying BOS-DFW last week and had used a pair of BE upgrade certs to F. When I handed them to the GA in BOS, she handed them back and said, "I don't need those for you, you're good to go." I've never not had a GA take the certs before.
Do I need to call BE about them? Can I re-use them? Should I just trash them?
In my experience I had to get it processed at the check in desk as these don't allow you to check in online. Were you able to check in online? Or did you mean Check in desk agent instead of Gate Agent?