Originally Posted by braddqq

I can't say I've travelled the world on every airline, but from what I have seen, Hawaiian Airlines seems to be the most unflexible, least forgiving airline around. Does anyone agree?

I can give examples, but it just seems like they are 100% by the book, and do not budge no matter what. I guess that is good for the bottom line, but it's a little bit annoying sometimes. Anyone agree/disagree?