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Thread: Engine trouble on DL526 - What the red coat said.
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Old Sep 1, 2016, 8:59 am
  #5  
JKPFlyer
 
Join Date: Oct 2009
Programs: Delta - GM
Posts: 171
Originally Posted by Widgets
That's a very dumb thing to say. It definitely counts, so it was a dumb thing to say, and it was a LIE. I don't like liars.
I think what she was trying to say that if you didn't give her the highest mark (5) it was treated like getting a 1. I have had several customer service reps make that statement to me. They stated that the company considered anything less than perfect as a fail.
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