I wish I could even get through to their baggage department call centre, but both phone numbers I have are ringing but nobody is answering. I have a few times already...
I'm hoping Etihadhelp on this forum will be able to sort this out. They seem to be responsive.
Originally Posted by
irish mark
thats odd same thing happened us a month ago flying via AUH and we reported it they took photos gave us a report etc and it was 12 midnight. This was also at the desk in the baggage hall.. now they did promise to get back to us with a solution withen 24hrs when they didnt i phoned and it was sort withen an hour.