Originally Posted by
HotelFlyer
Admittedly as an obsessively rule following Canadian I've let the YYZ premium security requirement to see my card get my goat. But this was a new one; this spring (2016) the US Immigration officer at YYZ told me I could have my GE status revoked for not having my card. He gave me quite a lecture about how I had to have it even at the airport as it could be considered fraud to cross without it and effectively he was "letting me off with a warning" as I didn't have my card. He also told me that GE wasn't as good as Nexus and that I should make a Nexus appointment for my next visit to Canada, even though I've got years left on GE since in his opinion Nexus was a much better program. Since I wanted to make my flight and I'm not a US citizen I smiled, noded and promised to do better. I was so tempted on my trip this summer to show up at YYZ US Immigration with a paper print out of every page of the GE website that indicates GE cards are not required for airport crossings. The US government has got to do a better job of training their people on the rules of this program!
This is rather worrying, especially for those who don't get (aren't eligible for) a GE card. Have you complained to CBP about their misinformed agent?
I have been asked to show my "card" at YYZ immigration, but I did then tell the officer that I'm not eligible for one and showed my confirmation letter instead (it didn't seem like he really believed me though...). It does sound like there might be a misinformed manager / higher-up who doesn't know the GE rules in YYZ?