^ ^ ^

My first or second ever AS flight a few months ago, it was something like SFO-SEA, catering forgot to load food for F. Captain came out of the cockpit to tell us about the situation and sure enough, all of us unanimously would have preferred an on time departure than wait for food. Captain also said he would send a stern message to the company as he never saw something like this happen before.

We all got a free snackbox from economy and a few hours after arrival, AS proactively dropped a $25 discount code in my account ^ ^ ^