Originally Posted by
segacs
The best thing about this response is that AC is basically admitting that nobody can expect to arrive to a destination alert, rested and ready to perform their duty after flying in economy.
Honestly, if they made economy even slightly less unpleasant (like, say, how it was a dozen or so years ago), this wouldn't be such an issue.
+1
Yes, I noticed that also. This gets back to the airline policy of pitting their customers against each other and now against the employees to get a descent ride.