FlyerTalk Forums - View Single Post - Compensation for my horrible 24 hours?
View Single Post
Old Aug 29, 2016 | 9:20 am
  #1  
dougrub
 
Join Date: Aug 2016
Programs: Aeroplan
Posts: 1
Compensation for my horrible 24 hours?

Is it worth asking Canada for compensation for the following situation where my travel took 23 hours instead of 7 hours?

I was supposed to go from Ottawa to Mexico City with a 90 minute connection in Montreal, leaving 5:00 a.m. from Ottawa and arriving at noon in Mexico (7 hours start to finish).

When I got to the Ottawa airport, I was told that my first flight was cancelled because of insufficient flight crew. probably because of calling in sick. This meant missing my Montreal-Mexico City flight.

Instead, I was booked on United, which involved an Ottawa-Chicago flight, then Chicago-Washington, then Washington-Mexico City, arriving in Mexico at 6:00 pm. However, the flight Chicago-Washington flight was delayed because of bad weather, and I missed my Washington-Mexico City flight.

I was then booked on an Aeromexico Washington-Mexico City flight leaving at 1:00 am and arriving at 4:00 am.

This meant 23 hours travelling time instead of 7 hours.

Will I get something from Air Canada?
dougrub is offline