compensation its harder at BW since they are all independently owned and compensation may vary. As a BW platinum or diamond there are very little hotels that offer a welcome gift, most opt in for the automatic bonus points which post a couple of days after your stay. Many BW tend to be smaller properties and don't have many rooms to upgrade to and given how easily BW matches other statuses its well over saturated with elites, so they were all given away or the property doesn't really give any unless they know you pretty well. As for the other issues, i would have asked to be moved or the issues fixed. I would not count on any major discounts, maybe a couple thousand points. Like Often1 said, BW arent four seasons and are not butt kissers like other higher end chains. Id only chose it for the affordable price or after doing extensive research regarding the property im staying.