Originally Posted by Mauricio23

I've been unsuccessfully trying to use a discount code for the past few days. I finally called in, and, after consulting with some desk, the agent told me that it had been already used. She referenced a quote I obtained online, but never actually held or ticketed. She told me this is what their system tells them, and that she could not issue a new one. This is incredibly idiotic, and I have already written in to customer relations requesting a new code and an extended eligibility period. Has anyone experienced something similar?