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Old Aug 26, 2016, 9:55 pm
  #2469  
orca1114
 
Join Date: Feb 2009
Location: Kansas City - MCI
Programs: AA Exec Plat, WN CP, Hilton GoId, IHG Spire, Hyatt Globalist, Citi, Barclay, Chase, Amex, CapOne
Posts: 257
Redeemed for a Red Lobster gift card that terms said was good at any Darden restaurant (Capital Grille, Longhorn, Seasons 52, etc). Turns out Darden spun off Red Lobster a little over a year ago and e-rewards never updated their terms for this product. Now the gift card they sent me is only good at crappy Red Lobster. I emailed to ask them to refund the e-rewards dollars since the terms of the award I purchased were not accurate... no dice. Response was "Sorry for the inconvenience. We cannot refund or cancel the order."

Sigh... I think I'm done with e-rewards. I redeemed for UA miles earlier this year, it took just over 4 weeks for the 2000 miles to post... they used to post within 24 hours. Just not worth the trouble anymore.
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