It only took a week to repair the one and only coffee machine at LAX Loft? If I ran AS or VX, I would fire every person between the repairman and the people who take the cash out of the hands of the guests visiting the LAX Loft Lounge. You cannot charge $$$$$ and deliver nothing but a broken P.O.S.
And note to AS, if this is your influence, you just lost my high revenue spend into the VX/AS merger for your jackass short-sighted move.
P.S. - The AA Flagship lounge LAX cappuccino both in the lounge and onboard were working and outstanding yesterday. You'd have to be an idiot throwing money away to spend more on the lame VX premium product which has so clearly been abandoned by the company and its employees.