FlyerTalk Forums - View Single Post - AA and ExpertFlyer "Expert Flyer" issues, questions (master thread)
Old Aug 26, 2016 | 5:42 am
  #61  
38,000feet
 
Join Date: Nov 2011
Location: Bay Area
Programs: United Platinum, American EXP
Posts: 227
Originally Posted by rjw242
A similar issue was reported last month:
ExpertFlyer vs AA Discrepancies this morning

EF company rep said the problem could be on the AA.com side due to "caching." Doesn't explain why the phone rep also saw no availability in that case, though.
Interesting. Thanks for the link. Just called the EXP desk. They said that there are seats available in all classes GRU-JFK tonight. Said that I had a good chance of clearing. Seems to me that the problem is on the AA side specifically its website (and how that links with google flights). To review: aa.com is not selling seats in any classes on 950 tonight, neither is google flights, EF shows availability, and the EXP desk said that there were still "several" seats in J available for sale. Your comment about the phone rep above confuses me. I hadn't previously talked to a phone rep.
38,000feet is offline