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Old Aug 25, 2016 | 6:14 am
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Dogmatick
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Join Date: Mar 2013
Programs: BA Gold; Etihad Guest Gold; Qatar Gold; Accor Diamond; Hilton Diamond; Centurion
Posts: 1,368
Sick of call centres inabilities
Calling for a simple change to my booking

Call centre person doesn't know how to do it so therefore it is impossible

Ask to speak to supervisor and put 'on hold' until I go away or the call times out and disconnects

Has happened so many times I'm sick of it

Has this happened to you ?
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