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Old Aug 24, 2016 | 3:01 pm
  #7  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
There is no compensation, but it is possible that B6 may do something by way of a voluntary customer service gesture. That might be a few points.

More important than a few points is filing a complaint to FAA Flight Safety (you may see this as a customer annoyance, but it is a specific violation of FAA rules for the GA to have boarded the woman and for the FA's not to have taken action).

Because the woman was taken into custody, there will likely be FAA follow-up anyway, but it helps when those affected complain as well. Focus on the obvious nature of the problem and the safety issues she caused rather than the poor customer service.

https://www.faa.gov/contact/safety_h...BAC84D2FFB.www
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