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Thread: Please report your Star Alliance award redemption experiences
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Old Aug 22, 2016, 9:39 pm
  #1025  
Jma12
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Originally Posted by Mict
Today I called to book an award ticket in J JFK-IST-BRU.
I specifically wanted to fly TK2 as my dad is booked on that flight. ExpertFlyer showed availability in I class but the A3 agent could not see it. He offered me a ticket on TK4 instead which I was not interested in.

Any tips on getting that TK2 flight? Or is it simply not open to A3? (Which I find weird since ExpertFlyer can see availability)
If your transit flight is the next day, then A3's system won't able to see the flight, you will have to break it into 2 segments and feed it to the agent. The booking fee and tax will be around 210 Euros.
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