Originally Posted by
NoLaGent
This is incorrect. There are recent UA trip reports (including one from DEN-HNL) with photos of the wrapped blankets and the pillows atop them in the seats on boarding. The current blanket is better than it used to be, but the pillow is simply adequate.
It sounds like a combo of a lying FA and/or a provisioning error.
Partially correct. The wide-bodies seem to have pillows, but the narrow-bodies DEFINITELY do not. I fly the narrow-bodies at least twice a month from/to the Islands and they do not provision pillows - and have not, for years. You owe the FA an apology.
Originally Posted by
euslaner
...If UA is going to be a LCC (flight was 6.5 hours), it should not charge for what was called F.
Good luck finding a LCC with lie flats.