Originally Posted by prudentbear
On BA, seat was broken, lousy headsets and service was non existant on DXB-LHR leg.
You don't say which DXB-LHR flight, but one of the 2 daily services leaves DXB after midnight and arrives at LHR before 6 am ... most pax just want to get as much sleep as possible and skip dinner and breakfast ... thus the service tries to be as abrupt and invisible as possible. Is this what you mean by "non-existant"? If so it is excellent service (if only more flights did that).