FlyerTalk Forums - View Single Post - Direct, transaction based customer feedback via the app? (or any other ideas)
Old Aug 22, 2016 | 2:13 pm
  #2  
Lioneye
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Join Date: Jan 2012
Location: London
Programs: BA BLUE BADGE
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Yep I would do that.

The timing is wrong though as far as BA is concerned. Decimate the product and then put the staff in the firing line to take the heat!
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