Originally Posted by manymany

I booked an ARN-LHR-BKK-KUL-LHR-ARN ticket in J yesterday for just over £1500. Matrix said it was a I sale fare.

Now I had read on here that you can book ex-EU's over the phone and pay in £ rather than departing country currency, Swedish Kroner in my case. So I thought I'd give it a go.

The first agent came back with over £2.2k. I explained I could see it cheaper, even on BA website. He was a little rude and said matrix and google flights are wrong and his system is correct and the price I'm seeing on BA is incorrect but try it and goodbye!

I rang again a few hours later and the chap this time could not have been anymore helpful. However, he was still getting the £2.2k price but was trying his hardest to match the price I had on the BA website - trying all sorts on his computer, even pricing up in Kroner.

Was I doing something wrong? Both agents weren't entirely convinced this ticket could be booked! I've done one AMS-LHR-BKK-KUL-LHR-AMS and two AMS-LHR-BKK-HKG-LHR-AMS this year already and they are valid routes selectable on BA using the normal flight selector and not multi city (I'm not staying over in KUL/HKG).