Originally Posted by
safigan
By the way, your points almost certainly were not frozen that "exact day." It's just that you weren't aware that your points were frozen until you tried to use them.
actually it was, could be a coincidence but they told me the hold was placed 8/14, that was the day I tried to transfer, I waited a week and then tried again today. Today I started calling to investigate.
Thanks to those linking the previous thread, that is frustrating.