Originally Posted by
LizGross144
It's 8 weeks after my husband's points first posted, and they're still frozen. We just had a lengthy conversation with an MR rep, and he informed us that it will be 6-8 weeks from when the account was flagged for review, which was conveniently 3 weeks later than when the points posted, and will put us past the September 1 date when AF's stop being partially refunded.
All they will say is that they're reviewing his account to determine if the purchases qualified. They were all organic spend. This is getting absolutely ridiculous.
Further proof it had nothing to do w what people did for spend.
Read my long post above and start firing off emails and letters for starters.
A friend had emailed me this morning:
I was just going to transfer them to Avios and see they are pulled 2 days ago. I still have the 3211 or whatever but the 100k is gone. MR is closed on weekend and Amex says they know nothing but the supervisor said they have them.
Super said to call Acquisition Incentive Control Rule and I have to call MR Tomorrow.