Originally Posted by
Agent69
Another rambling post that would have been far more effective if the op had cut out all the superfluous waffle.
As I understand it the op was traveling on an Air Berlin ticket and was denied boarding in BOM due to a mistake made by JET. How is this EY responsibility?
The op has a right to be upset, given he has done nothing wrong, but don't shoot the messenger.
Because EY is operating BOM-AUH!
This is absolutely EY's fault for not liasing with AB properly and getting the pax on board the EY plane.
Furthermore, pax are NOT supposed to be calling their ticket issuer since everything is under airport control and the responsibility of the operating carrier, in this case, EY. Especially when it involves international calling and crazy roaming rates!