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Old Aug 20, 2016, 4:30 pm
  #7  
indiafan
 
Join Date: Apr 2015
Programs: WN AL;
Posts: 62
Thank you all for your guidance. This was my first points week long rental and it went well.

1. I received VW CC Sport 2016 with 14K miles on it.
2. It was not washed and had some scratches on it. It was ABQ so I did not expect a washed car.
3. I filled out a preinspection report
4. I was charged LIS, PAI and PEC even though I had declined it in reservation and at the exit gate. After a quick call to Hertz who transferred me to rental location, I came back to the airport and got it removed.
5. As a gold member my partner was included and not charged additional driver fee. But the name was not on the contract.
6. Return was breeze, they did not check fuel receipt or the pre-rental inspection.
7. I was charged $33.50 in total for airport fees & taxes. I will get charged $24.95 for Amex insurance. Surprisingly, the charges haven't yet shown up on my card.
8. Car got about 31.5 mpg. It was ok ride with good acceleration to pass slower vehicles. Not a fan of German air conditioning. The car took a while to cool down in the hot summer desert.
9. In all this was a good experience. I would say Hertz delivered well.
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