Originally Posted by
porciuscato
Heed Cato's law about UA flight attendants: 1/3 deserve a huge raise; 1/3 are hopeless and should be fired immediately; and the final 1/3 need to be encouraged to be like the first 1/3. That comes from flying 450K BIS miles in the last 2 years.
I'd gauge it differently, especially on long haul flights - 40% are awesome and deserve a raise, 40% are salvageable and need to be properly motivated/led, and 20% need to be canned. On my last TCON the ratio was 60%/30%/10%, a truly exemplary flight crew.
Oh, and when you were talking about a Captain Denny flight, it was more like 70%/30%/0%.