Originally Posted by
seat38a
Because it is not the FA's job to be your technical service representative. If your device does not work at Starbucks, do you really think the Barista is going to sit there and troubleshoot and try to figure out why specifically your device does not work but Apple does??? To be frank you should join the "cool kids" and get yourself an iPad.
True enough about the FA's job, but considering that the Internet has never worked well on any flight I've used it (and I have both Android and Apple devices), you would think they might have picked up some ideas on how to make it work.
Honestly, if there ARE some tips or tricks, UA should either publish a tips sheet or give the FA's a brief memo on it. I'd love to see a fancy pamphlet in the seat back with a title like "What To Do When Our Internet Service is Broken, Because It Will Be On This Flight".