Kuala Lumpur
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, excellent stay.
- Which room did you book and which upgrade did you receive?
Booked Premier. Since all the suites were sold out I was given Club King and my rate was reduced to a deluxe room rate. The hotel was packed full, mostly with visitors from the Gulf region.
- How are the rooms?
Good quality. I was on a club floor so probably better than lower floors? Nice bathroom.
- How is the exec. lounge?
Very nice and large with a second floor and a small outdoor terrace on the 26th floor for smoking. Excellent service. With a child, you are welcome to enjoy happy hour down in the lobby bar where they laid out an embarrassingly huge spread of food for us. They had the usual set of wine and cocktails in the club and available for Club guests during happy hour in the lobby bar.
Breakfast is either in the club or downstairs. The restaurant had a great spread, but was almost completely full at 9am.
- What was good and what was bad?
GOOD
Nice pool area
Spa treatments are already relatively cheap, and AMB and RA's get a 35% reduction.
The concierge proactively suggests the low cost transport options instead of trying to up-sell.
3 pieces of laundry included per day for Club guests.
Up and coming neighborhood with the new St. Regis just opened and Four Seasons under construction.
BAD
Nothing.
- Value for MYR or IHG Rewards Club Points? Would you return?
Yes. Great value.