FlyerTalk Forums - View Single Post - Amex Concierge: What have they done for you?
Old Aug 19, 2016 | 4:02 pm
  #230  
United747
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Originally Posted by floridagal23
I totally get that they shouldn't be contacted for birkins, kelly, special order items but the message from Amex said: Hermes’ policy states that they do not releases information to 3rd parties as they prefer to work directly with the client.
I've had a hotel concierge specifically offer to call Hermes and see if they had what I wanted (tie) when I mentioned I was going there. This was just earlier in the year.

Last edited by United747; Aug 19, 2016 at 4:02 pm Reason: Spelling
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