FlyerTalk Forums - View Single Post - Amex Concierge: What have they done for you?
Old Aug 19, 2016 | 3:55 pm
  #229  
floridagal23
 
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
Originally Posted by United747
That's stupid. They called Sears for me, you'd think they could call Hermes! I wonder if Hermes said something to AmEx?
I totally get that they shouldn't be contacted for birkins, kelly, special order items but the message from Amex said: Hermes’ policy states that they do not releases information to 3rd parties as they prefer to work directly with the client.
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