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Thread: Amex Concierge: What have they done for you?
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Old Aug 19, 2016, 3:39 pm
  #227  
United747
 
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
Originally Posted by floridagal23
Amex can no longer inquire about items at Hermes. I was hoping they could check the location by my office so I could pop in to pick up a gift and was told they are not allowed to contact Hermes at all anymore. This was a request for a common item, not a Birkin or kelly
That's stupid. They called Sears for me, you'd think they could call Hermes! I wonder if Hermes said something to AmEx?
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