Originally Posted by
onchanman
This was for a flight booked on 4th August to fly on 5th. I've raised a query about a refund but have received a vague reply that was not very helpful. They are offering to send the case to the refunds team to assess whether they are prepared to do a refund, but state that this will take about 6 weeks!
How much APD was actually charged for the child? The fact that BA did not immediately refund suggests that it could not find a charge for the APD and thus had to refer the ticket to accounting to audit the ticket transaction.
Take a look at your receipt and make certain that you actually paid APD for the child.