Originally Posted by
AAtticus
Good luck, for us after the BCN debacle it took 5 months, 10 odd phone calls, multiple emails with no response. After last email with the description of our small claims court case and the CEO of Vueling in CC the called us the next day to give our bank account number.
Any chance you could provide a few more details?
The first email response was incredible, they stated the airplane was delayed by less than 3 hours so we didn't have the right to claim anything, they completely ignored the rest of the email and only focused that the airplane of the *following day* was delayed only 1.5hr