FlyerTalk Forums - View Single Post - ANA cannot see my Aeroplan reservation!
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Old Aug 18, 2016 | 4:18 am
  #2  
exbrit
 
Join Date: Sep 2008
Programs: aeroplan
Posts: 280
Masters of disasters

I can now answer my own thread: I contacted ANA in Japan, and UNBELIEVABLY they told me that Aeroplan failed to issue my ticket within the time set to do so! They therefore cancelled the booking. I could have rolled up at the airport in BKK and been turned away as having no reservation!
I now have to spend hours yet again calling Aeropain to somehow correct this.

Any suggestions as to what compensation i should demand?
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