FlyerTalk Forums - View Single Post - AP booking online gave error after payment; then got ticketed?!
Old Aug 17, 2016 | 3:21 pm
  #1  
gtpdiddy
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15 Years on Site
 
Join Date: Dec 2008
Location: NYC
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Posts: 1,019
AP booking online gave error after payment; then got ticketed?!

Hi all,

Anyone experienced this on AP website?

Booked an international reward tix, went to payment, then the next screen showed there's a system error and either call AP or check back later. Tried it again later a few times, same message.

3 days later: I got an email from AP saying the itinerary was ticketed!!! Called AP and they confirmed it. I had to negotiate with the supervisor to get it cancelled without paying the fee, since my travel plan had changed assuming the requested itinerary didn't go through.

Want to see if other FTers had same issue. This could be a problem!

GT
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