Just booked my first business class award redemption with miles and I think I got duped and got intra-European style business class for the whole trip, AMM-FCO-JFK. I booked this through Delta for 70,000 skymiles for next week when my flight from UIA was cancelled and desperately wanted to get home without paying $900 for a one way.

I will be flying on two A320s and there seems to be conflicting information between seatguru and Delta's website. On seatguru it says that there is simply economy seating with an empty seat in the middle. But when trying to select a seat on Delta's website, for one leg of the trip it looks like there is business class in a 2-2 configuration and then for the long intra-antlantic leg there are no business/first seats to choose from, it just doesn't have seats availible for rows lower than 12. Attached screenshots of both screens where I tried to pick a seat.





For what it's worth, when I go to select seat it shows me seats availible but doesn't actually let me saying it's not possible to choose a seat and this is something the csr on the phone confirmed on the phone that I have to wait for online check in 2 days before hand for all Alitalia flights. By the way my booking class is Z.

Been a long time lurker and this is my first post - would really appreciate knowing what the deal is as I just booked it a few hours ago and can maybe cancel if I find out there isn't a lie flat seat from FCO-JFK...