FlyerTalk Forums - View Single Post - New FT Version Is Worse
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Old Apr 2, 2004 | 1:44 pm
  #37  
Randy Petersen
Founder of FlyerTalk
 
Join Date: May 1998
Location: Colorado Springs, CO
Posts: 6,540
Appreciate the comments and as I personally close in on a 100-hour work week this week, can assure you that we have four people all working very hard to isolate and correct the performance of FT. There is no way to stress test our system unless it's live. We've found one bug in our load balancing system and hope that helps, but we know you will all be pleased once we get the full optimization completed. From the back end - we absolutely love the new board.

I hope I can contine to thank you all for your support of FlyerTalk.

Sankaps: The "Quick Links" will be added back in ASAP. We opened with it but took it down to try and isolate that as a possible bug.

johan rebel: the default search was for words more than 3 letters. We can and will adjust this.

venk: I think you underestimate who is building this board. I've earned well over 12 million miles, used to average more than 250,000 actual flight miles a year so I think I know of what you speak. The features aren't the problem since if you stood back, you'd see that each one was carefully designed to make your individual experience on FT truly yours. The performance problem is simply working out a few bottlenecks - something even eBay, Amazon and anyone else goes through. Please don't confuse hardware challenges with software challenges, each is different. The difficult challenge here is that unlike other software installs, there is no stress test system for a bulletin board like this. We have uncovered a load balancing bug which seems to help but know what we built the board for and it will be much faster a week or so from now. As for the Freddies, we built this for our members, not to win awards but to hopefully add more value to your frequent flyer programs and travel. I accept your criticism and am deeply sorry I have failed you. It's actually your high standards that continue to make this a better board. We strive toward your expectations.

CMW: we are working on a sort for that. We actually have a few things we'll put in place later on for you including a system in which you can have the most popular threads in a forum emailed to you daily, weekly or monthly. This way if you don't have time to vist FT very often, you can still keep up with what is going on.


Anyway, hope some of these answers help. Let us isolate a few bugs and you'll be very happy with the expeirence of FlyerTalk.

Cheers,
Randy

P.S.
SylviaCaras: you don't have to fill in the title to reply to a post. That's there in case you want to reply to simply a part of the entire previous post or to another member's post without using the quote system. It's really no different than before.
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