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Thread: "Please acknowledge this high value customer"...
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Old Aug 14, 2016 | 2:56 pm
  #12  
Only1BD
10 Years on Site
 
Join Date: Feb 2012
Programs: ex BD(LG),HH(D),SPG(P)/(LG), BA(G)
Posts: 215
Originally Posted by headingwest

Handing over the iPad for the passenger to read the message themselves is a new low!
Unless the iPad is obtaining customer feedback on what is next to be enhanced away?

I have to say though when done well the welcome is a nice touch. It's downfall is that it involves a human being; some are great at it, others less so. I'd be happy if the less-so's abandoned it.
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