Originally Posted by
xxtraloud
What are the official government agencies where to pursue the compensation?
Government agencies don't really chase the airlines either. There might be one or two countries that do, but I couldn't tell you which ones and whether they would accept your claim.
Most people make their claim through a specialist law firm found on the internet, in the process handing over much of what they are due.
Vueling basically will not pay without a court order. Everything in their process is designed to make you give up and go away in frustration. (until they are again the cheapest option for a flight you need and you hold your nose and book with them...)