FlyerTalk Forums - View Single Post - Booked hotel reservation with Chase but hotel doesn't have my reservation
Old Aug 12, 16, 11:42 am
  #5  
cestmoi123
 
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,712
This is not that unusual. Often, the company Chase contracts with will book, for example, three rooms at Hotel X for the night of the 12th, on a non-refundable basis. Then, they'll fill in the names on those rooms as they sell them.
cestmoi123 is offline