Originally Posted by
blitzen
If you are mosaic there are no cancellation fees > look at the cancellation conditions
You can have it refunded to your cc or added to your travel bank
Unless something has changed, that info is incorrect. Cancelling your non-refundable ticket puts the money back in your travel bank for Mosaic members. Only cancelling within 24 hours of booking (available to all customers) can the ticket be refunded to the original form of payment.
So while you don't actually get the $ back for cancelling a non-refundable seat, you do have a year to use the funds from your travel bank before they expire. As a Mosaic member, that should be easy to accomplish...