Well I spoke too soon yesterday re: my friend who was flying ATL-GRR.

There are 4 flts/day: 8:41am, 11:00am, 4:40pm, 9:32pm. She was on the 8:41am, which was delayed to 2:40pm - and then canceled (even though the inbound plane landed an hour before at her gate). They rebooked her on the 9:32pm vs. the 4:41, so basically she spent 14 hours at the airport but was supposed to get out last night, arriving 13 hours late. She wasn't thrilled, but thought better late than never & she'd get to sleep in her own bed.

But - even though the 11:00 am eventually took off (5:04pm) & the 4:40pm (6:57pm), her 9:32 pm was canceled. So the 2 flts they had her on both canceled (8:41am & 9:32pm).

So she had to overnight in ATL (luckily she has family there, so got to their place late yest eve) - and they booked her not on the 8:41 or 11:00am this morning, but on the 4:40pm, which if it takes off on time (the 8:41 is delayed, so who knows) will get her to GRR at 6:32pm - 32 hours after she was originally supposed to land.

Needless to say, she's not a happy camper & her employer isn't that thrilled either as she's missing a day of work. At least she's got her phone & ipad w/ her & isn't traveling w/ children/having to keep them happy.

She didn't know about the $200 voucher until I mentioned it to her. Do you think she has a case for more, or will the $200 be it?

Cheers.